Your reliable source for quality chemicals in Europe
Ihre verlässliche Quelle für hochwertige Chemikalien in Europa
Terms of Sale
Orders by phone, fax, and email are accepted. Written confirmation is requested for phone orders. To avoid any errors, code numbers and the name of the item should be clearly written as well as shipping and invoice addresses. Any order is only valid after we send a written order confirmation containing the applicable charges for shipping and packaging which the customer will have to pay for. Any cancellation of an order needs our confirmation. Orders can only be cancelled within 48 hours after receipt of order confirmation, after that they become firm orders.

Prices quoted in our catalog are expressed in Swiss Francs (CHF), VAT not included.
Quotations in other currencies are subject to the current exchange rate.
Prices are subject to change, but no product will be shipped at an increased price without prior notification in the order confirmation.
On request, many of our Products can be offered at lower prices than mentioned in our catalog if ordered in bulk quantities.

Shipping information
For each order whose value is less than 300CHF, 300USD or 250EUR respectively, a surcharge of 100CHF, 100USD or 80EUR respectively, is imposed.
Orders will be shipped DAP by Fedex for any order having a value higher than 1000CHF, 1000USD or 800EUR.
Orders having a value higher than 500CHF, 500USD or 400EUR, will be shipped DAP by Swiss Post.
Orders having a value below 500CHF, 500USD or 400EUR, will be delivered EXW.
However, shipping costs of products that need special packaging (e.g. cool transport or dangerous goods) will be charged to the buyer.
Claims for delayed or non-delivered goods will not give the right to compensation.
The agreed upon delivery dates are approximate delivery dates and refer to the date on which goods are shipped from Dielsdorf, Switzerland.

Terms of Payment
Our invoices are payable 30 days net. The products are our property up to the settlement of the payment.

Product liability
All our products are sold for laboratory use only and are not to be used for other purposes. They are not for Human, Animal or Drug use.
We guarantee the purity of our products according to the data on the certificate of analysis.
Our liability is limited to the replacement of product delivered by us whereby faulty Products shall be returned to us or destroyed, as Christof Senn Laboratories AG, may choose. The information we have on those products regarded as dangerous goods reflects the current information we have. All compounds should be handled with due care and attention, and we cannot be held liable for any accidents through misuse or incorrect handling of the products.
We cannot be held responsible for product degradation due to transportation, improper handling or storage.
In case of dispute the return of goods requires our previous agreement, and any claim must be submitted in writing at the latest 30 days after receipt of the goods.

We reserve all rights on any product prepared, or procedure developed, in our laboratories.

In case of any dispute the competent court is Dielsdorf (Switzerland).